Frequently Asked Questions


Any artwork sent must be clean, camera-ready art work. This is essential for rotary and laser engraving, as well as sublimation processes. Artwork may be provided in Corel Draw version 9, EPS, AI, AND TIFF format for IBM-PC. Fonts must be converted to curves or outlines.

How do I know my order was received?

When you place your order at you will receive confirmation via e-mail.

Can I make changes or additions to my order?

Due to our fast processing time we are unable to make changes to an order that has already been placed. This is why it is very important to double-check your order before you send it to us. If you need to add additional items, you can just place a new order for the additional items that you need to order.

Quality Assurance and Returns

Contact our Customer Service at or 970-245-0984. Our representatives are available Mon.-Fri. 9:00am - 5:00pm MST.